Refund policy

Refund & Digital Delivery Policy

Digital Delivery

All purchases on YarnTokLab.shop are digital products and are delivered electronically.

After successful payment, you will receive access to your purchased PDF pattern through the delivery method provided by our store.

No physical product will be shipped.

Refund Policy

Because our products are digital downloads, we generally do not accept returns or cancellations after the digital product has been accessed or downloaded.

However, if you experience a technical issue with your purchase, receive an incorrect file, or have another problem with your order, please contact us at:

support@yarntoklab.com

We will review your request and work with you to resolve the issue.

Nothing in this policy limits any consumer rights that may apply to you under applicable law.

Duplicate Purchases & Exceptions

If you accidentally purchase the exact same pattern twice, please contact us at support@yarntoklab.com within 7 days of purchase and provide your order or transaction details.

We will review the duplicate purchase and, where applicable, issue a refund for the duplicate item.

Digital Product Notice

All products sold on YarnTokLab.shop are digital PDF crochet patterns. No physical crochet item, yarn, hook, or other physical product is included unless explicitly stated on the product page.